What can we help you with ?

How do i make a purchase?

Making a purchase is easy.
Should you want to order a product from “OUTLET”?
Simply select your items, along with your desired size, click “add to bag” and then “proceed to checkout” and follow the straight forward prompts on screen.

If you have any problems, please contact customer service at [email protected] or our social media team on Facebook or Instagram.

Should you want to order a product from “NEW COLLECTION”?Simply select your items, along with your desired size, click “add to bag” and then “proceed to checkout” and follow the straight forward prompts on screen.
Please note once the order is placed for the products in the “NEW COLLECTION” and “LIVE SALES” the confirmation of the order will take longer than that of the product being purchased in the OUTLET.

How do i contact customer service?

Please email [email protected]
Alternatively Live Chat is available on our social media pages:
Facebook: Facebook
Instagram: Instagram
We aim to answer your queries within 24 hours.

Can i order over the phone or whatsapp?

Please place any orders via our website, for the items currently appearing in our OUTLET, LIVE SALES, and NEW COLLECTION.
For any ORDER ON DEMAND requirements please follow the instructions given on our ORDER ON DEMAND page.Here is the link: Order On Demand.

How do i know if the item is in stock?

Most items as reflected in the drop down are in stock and will be available for purchase.Please note that even if the product is in your shopping bag it isn’t deemed to be reserved and will therefore be available to other customers while you are browsing

Want to ask something else?

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