FAQ's
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Delivery
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Exchanges & Returns
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Orders
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FAQ's
POPULAR QUESTIONS
- Will my order come with a gift receipt?
- Can i claim a VAT refund for my item purchased in store?
- Can I exchange or refund an international purchase in a UK store?
- Can I exchange or refund a tax-free item?
- Can I change my delivery address?
- How do I find the keys for my Alma BB?
![](https://thedelamode.com/images/blog/264/info-circle.png)
Corporate Information
![](https://thedelamode.com/images/blog/264/group.png)
Delivery
![](https://thedelamode.com/images/blog/264/convert-3d-cube.png)
Exchanges & Returns
![](https://thedelamode.com/images/blog/264/box.png)
Orders
![](https://thedelamode.com/images/blog/264/bag-2_wqge-co.png)
Products
![](https://thedelamode.com/images/blog/264/microscope.png)
Services