The purchases made via this segment are only acceptable for a return within 7 days of the receipt of the product, if they do not fall into any of the following categories:

Criteria 1

If your purchase qualifies to be a personalized item tailored to your specification.

Criteria 2

If your purchase is of an undergarments, a jewellery product, or any items specifically marked as non-returnable.

Criteria 3

If upon return it comes to our attention that the product has been used or tags are removed.